Real-World Use Cases

Ideas for applying Cognipeer SDK across products.

1. Customer Support Copilot

const response = await client.conversations.create({
  peerId: 'support-peer',
  messages: [{ role: 'user', content: ticket.summary }],
  clientTools: [lookupCustomerTool, createZendeskTicketTool]
});

• Pull CRM data with client tools
• Draft replies and push them into your help desk
• Keep sensitive credentials inside your infrastructure

2. RevOps Briefings

const summary = await client.conversations.create({
  peerId: 'revops-peer',
  messages: [{ role: 'user', content: 'Summarize this week\'s pipeline health.' }],
  clientTools: [salesforceQueryTool]
});

Return JSON via structured outputs, feed dashboards, or trigger alerts.

3. Internal Knowledge Search

const searchResult = await client.conversations.create({
  peerId: 'knowledge-peer',
  messages: [{ role: 'user', content: 'How do I rotate API keys?' }],
  clientTools: [notionSearchTool, confluenceLookupTool]
});

Chain multiple tools so the AI fetches the most relevant doc automatically.

4. Workflow Automation

await client.flows.execute({
  flowId: 'flow-onboarding',
  inputs: {
    email: user.email,
    plan: selectedPlan
  }
});

Flows complement conversations when you need deterministic pipelines or integrations that should not run inline with the chat response.

5. Embedded Webchat

Combine CognipeerWebchat with client tools for on-site assistants that can:

• Inspect the DOM
• Read analytics context
• Trigger front-end UI changes

See Webchat Client Tools.

Additional Resources

• Structured Output
• Browser Example
• Guide: Client Tools